The Enterprise Admin can grant consent for Resellers (which is presented to the Enterprise as “Service Providers”) to perform Enterprise Provisioning actions.
1. When the Enterprise Admin logs in to the Enterprise Portal they will be prompted to Allow Management by Service Provider under Enterprise Admin Action Items.
After the Enterprise Admin grants consent, the Reseller will be able to perform the tasks enumerated below without additional interaction from the Enterprise Admin.
Direct Routing |
Setup Direct Routing |
Setup Additional Voice Routes |
Calling (PBX, Trunk, Valet) |
Sync User to Teams |
Enable and Disable Calling |
Set Up Users Individually or via Bulk Upload |
Edit Valet Service Account details |
Note: With this consent granted, a TeleVoIPs admin can perform most routine actions that previously required the engagement of the Enterprise Admin. However, certain things still require action on the part of the Enterprise Admin, such as configuring the Valet Service, syncing Apps, and granting of further permissions that may be needed.
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