Create Time Frames

Modified on Wed, Jun 11 at 4:22 PM

Requirements

Basic User Access to Manager Portal or higher
NOTE: Basic Users may only create time frames for themselves. Office Managers and higher may create domain-wide time frames

Overview

Log in to the Manager Portal
Navigate to Time Frames
Select the Domain or User you wish to create a Time Frame for
Click Add Time Frame
Enter a descriptive name for the time frame
Select the type of time frame:
- Always: Applies 24/7. Primarily used for routing for an unspecified period of time such as call forwarding
- Days of the Week and Times: Recurring Range of days and times. Primarily used for Business Hours
- Specific dates or ranges: Specified dates in the future. Primarily used for holidays or scheduled closings
- Holidays: select from a list of local and international holidays with an optional choice to recur
- Custom: this selection can combine days of the week, specific dates, and holidays all together to suit any time frame need.
Configure any additional options, such as days and times or dates
Click Save

Days of the Week

Specific Dates

Holidays

Custom