Sending Faxes

Here are a few options to send a fax using TeleVoIPs VFax service

TABLE OF CONTENTS

• Sending Fax via email
• Sending faxes via the Manager Portal
• Sending faxes via VFax Dashboard

Sending Fax via email

• Compose a New Email: Open your email client or webmail service and create a new email message.
• Enter Recipient's Fax Number: In the "To" field, enter the recipient's 11-digit fax number followed by "@vfax.televoips.com". For example, if the fax number is 18132222222, you would enter "18132222222@vfax.televoips.com".
• Attach the Document to Fax: Attach the document you want to fax to the email. The attachment must be a PDF file.
• Fill in the Subject Line (Optional): You can include a subject line if you wish, but it's not required for sending a fax.
• Add a Cover Page (Optional): If you want to include a cover page, you can add it by including it as the first page of your attached document.
• Review the Email: Double-check the recipient's fax number, attached document, and any optional cover page or subject line to ensure everything is correct.
• Send the Email: Once you're satisfied with the content of the email, click the "Send" button to dispatch the fax.
• Confirmation (Optional): Depending on the Vfax permissions, you may receive a confirmation email indicating that your fax has been successfully sent. 
• 

Sending faxes via the Manager Portal

1. Login to the Manager Portal:
   • Open your web browser and navigate to the manager portal URL (https://manager.televoips.com).
   • Enter your login credentials (username and password) to access the manager portal.

2. Access the Fax Tab:
   • Once logged in, locate and click on the "Fax" tab located at the top of the manager portal interface.
   • This should redirect you to the fax management section of the portal.
   • 

3. Compose Fax:
   • In the fax management section, look for the "Compose Fax" button or a similar option.
   • Click on the "Compose Fax" button to initiate the fax composition process.
   • 

4. Select from number and Upload PDF File:
   • After clicking on "Compose Fax", a new window or dialog box should open.
   • If you have more than one fax number use the "From" drop-down menu to select the number you want to send the fax from.
   • Click on "Browse" and navigate to the location of your PDF file on your computer.
   • Select the PDF file and click "Open" or "Upload" to attach it to the fax composition window.

5. Enter Fax Number(s):
   • Enter the 11-digit fax number(s) of the recipient(s) in the provided field.
   • If sending to multiple recipients, click the green + sign to add additional numbers.
   • 

6. Include Cover Page (Optional):
   • If you wish to include a cover page, you have two options:
     • Option 1: Include the cover page as the first page in your PDF document before uploading it.
     • Option 2: Check the designated box in the fax composition window to include a cover page.
   • If you choose Option 2, additional fields for the recipient's name, sender's name, and a body section for notes may appear.

7. Enter Recipient's Name and Sender's Name (Optional):
   • If including a cover page and additional fields appear, enter the recipient's name and sender's name in the designated fields.

8. Add Note (Optional):
   • If desired, enter any additional notes or messages in the body section provided in the fax composition window.

9. Review and Send:
   • Before sending the fax, double-check all the entered information including the attached PDF file, fax number(s), and optional cover page details.
   • Once everything looks correct, click on the "Send" button or similar action to send the fax.

10. Confirmation and Follow-Up:

• After sending the fax, you may receive a confirmation message indicating that the fax has been successfully sent.
• You can also monitor the fax transmission status in the manager portal.
• 

Sending faxes via VFax Dashboard

1. Upload the PDF Document:

   • Open the VFax dashboard (https://vfaxportal.televoips.com/) in your web browser and locate the "Upload" area.
   • Click on the area designated for file upload or simply drag and drop your PDF document into this section.

2. Enter the Fax Number:

   • In the provided field, enter the fax number of the recipient. Ensure to include "1" followed by the 10-digit fax number.
   • Double-check the fax number to ensure accuracy.

3. Optional: Add a Cover Letter:

   • If you wish to include a cover letter, locate the toggle or slide button for cover letter options.
   • Slide the button to enable the cover letter feature.

4. Compose the Cover Letter:

   • Once the cover letter option is enabled, fields for the recipient's name, your name, and the body of the letter will appear.
   • Enter the recipient's name, and your name, and compose the body of the cover letter in the respective field.

5. Review and Confirm:

   • Before sending the fax, review all the entered information including the uploaded document, fax number, and cover letter content.
   • Ensure everything is accurate and as desired.

6. Send the Fax:

   • Once you're satisfied with the details, locate the "Send Fax" button to initiate the fax transmission.
   • Click on the "Send Fax" button to send the fax.

7. Confirmation and Status Check:

   • After sending the fax, you may receive a confirmation message indicating that the fax has been successfully sent.
   • You can also check the status of your fax transmission in the VFax dashboard to confirm delivery.
8. 
   
   •